Last updated January 20, 2019
Thank you for visiting and shopping at DubaiTowels.com. Following are the terms and conditions that constitute our Shipping Policy.
Order Processing depends on the shipper. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery delays can occasionally occur.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
DubaiTowels.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).
DubaiTowels.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We also provide international shipping to limited countries.
Our Return Policy provides detailed information about options and procedures for returning your order.